Customer relationship management

CRM

Manage contacts, companies, deals, and tasks from one shared CRM workspace. Data views and field layouts will become configurable in upcoming sprints.

Admin workspace

Manage CRM field definitions and layout sections for contacts, companies, deals, tasks, and activities. Changes are saved once the CRM metadata service is wired up.

Recent changes

Track key CRM updates across records. Activity is captured server-side to prevent actor spoofing.

TimestampEntityEventActorDetails
Loading audit activity…

Pipeline stages & deal settings

Configure the order, status, and close-out flags for deal stages. Stable keys keep reporting and automation consistent.

Pipeline selection

Switch between pipelines to edit their stage configurations.

Core sales pipeline

Standard mid-market sales process from new lead to close.

7 stages configured for this pipeline.

Add pipeline (admin only)

Create additional pipelines for different sales motions or customer segments.

Stage list

Reorder stages and mark closed-won or closed-lost outcomes for Core sales pipeline.

Stage 1

New

Key: new

0 active deals

Stage 2

Qualified

Key: qualified

0 active deals

Stage 3

Proposal

Key: proposal

0 active deals

Stage 4

Negotiation

Key: negotiation

0 active deals

Stage 5

Contract

Key: contract

0 active deals

Stage 6

Closed won

Key: closed_won

0 active deals

Stage 7

Closed lost

Key: closed_lost

0 active deals

Add a stage

Stage keys are permanent identifiers used in reports and automation.

Contacts

Define the fields and layout your team captures when managing contacts.

Field definitions

Add, edit, or archive fields that appear on records.

Account owner

Text

First name

Text • Required

Last name

Text • Required

Email

Text • Required

Lifecycle stage

Select

Options: Subscriber, Lead, Customer

Birthday

Date

Last contacted

Date

Next touchpoint

Date

Preferred channel

Select

Options: Email, Phone, SMS, LinkedIn

Priority score

Number

Newsletter opt-in

Boolean

Time zone

Text

Website

URL

Profile summary

Text

Add a new field

Field keys are generated automatically from the label.

Layout sections

Create sections and reorder fields within each section.

Add a new section

Section 1

First name

Text

Last name

Text

Email

Text

Account owner

Text

Section 2

Lifecycle stage

Select

Birthday

Date

Section 3

Last contacted

Date

Next touchpoint

Date

Preferred channel

Select

Priority score

Number

Newsletter opt-in

Boolean

Section 4

Time zone

Text

Website

URL

Profile summary

Text

Companies

Configure company properties, sections, and the order they appear in records.

Field definitions

Add, edit, or archive fields that appear on records.

Company name

Text • Required

Domain

Text

Employee count

Number

Industry

Select

Options: Fintech, Healthcare, Retail

Renewal date

Date

Add a new field

Field keys are generated automatically from the label.

Layout sections

Create sections and reorder fields within each section.

Add a new section

Section 1

Company name

Text

Domain

Text

Employee count

Number

Section 2

Industry

Select

Renewal date

Date

Deals

Control deal fields, ownership metadata, and section layouts for the pipeline.

Field definitions

Add, edit, or archive fields that appear on records.

Deal name

Text • Required

Deal value

Number

Close date

Date

Deal owner

User

Deal type

Select

Options: New business, Expansion, Renewal

Option enforcement enabled.

Stakeholders

Multi-select

Multi-select options: Finance, Legal, Operations

Option enforcement enabled.

Add a new field

Field keys are generated automatically from the label.

Layout sections

Create sections and reorder fields within each section.

Add a new section

Section 1

Deal name

Text

Deal value

Number

Close date

Date

Section 2

Deal owner

User

Deal type

Select

Stakeholders

Multi-select

Tasks

Customize task fields, assignments, and validation rules for follow-up work.

Field definitions

Add, edit, or archive fields that appear on records.

Task title

Text • Required

Due date

Date

Assignee

User

Priority

Select

Options: Low, Medium, High

Option enforcement enabled.

Tags

Multi-select

Multi-select options: Follow-up, Paperwork, Internal

Option enforcement enabled.

Reference URL

URL

Add a new field

Field keys are generated automatically from the label.

Layout sections

Create sections and reorder fields within each section.

Add a new section

Section 1

Task title

Text

Due date

Date

Assignee

User

Section 2

Priority

Select

Tags

Multi-select

Reference URL

URL

Activities

Keep activity logging lightweight with a few optional custom fields.

Field definitions

Add, edit, or archive fields that appear on records.

Activity type

Select • Required

Options: Note, Call, Meeting, Email

Option enforcement enabled.

Outcome

Select

Options: Positive, Neutral, Needs follow-up

Option enforcement enabled.

Follow-up URL

URL

Add a new field

Field keys are generated automatically from the label.

Layout sections

Create sections and reorder fields within each section.

Add a new section

Section 1

Activity type

Select

Outcome

Select

Section 2

Follow-up URL

URL